Commercial – Everything to do with maximising the Total Revenue of Hotels – Rooms Revenue Management, Meeting and Events Yield, Sales and Marketing plans for Food & Beverage, Spa and Transportation.
Finance – The focus is on efficiency through Benchmarking performance, reviewing every cost line in the account, managing payroll closely and knowing when to invest to drive revenue.
Property – Directing the hotel maintenance function, preventative maintenance, capital planning and project support.
Operations – Prioritising what needs to be done, co-ordinating activity, setting expectations, managing change, driving performance and getting results.